Project Description
Norton Lilly International’s Liner Division is an integrated and diversified service provider. We work hand-in-hand with all divisions of the company to provide the highest level of service in the industry, acting as a one stop shop for all of our Principal’s needs.
We take great pride in maintaining excellent relationships with all government agencies, ports, terminals, and vendors, as well as all of our Principals customers, due to our ability to consistently offer superior service and cost benefits.
Our Liner services and expertise cover all regions in North America and many other locations across the globe. We are able to accomplish servicing all of these locations through the use of our strategically placed offices as well as our network of business partners. Our presence around the globe has resulted in an unparalleled track record of success in assisting Steamship Lines with launching new services and improving their already existing services. Because we span around the world, we have been able to maintain our expertise in all trade lanes.
On the other hand, it is the local experience we provide, while enthusiastically maintaining our customer focus, that is key to our success. We are dedicated to our personnel and process development, which allows us to meet and exceed our customer’s needs.
Our Services
- Securing cargo through agreements and service contracts
- Day to day client relations
- Statistics and trade analysis
- Forecasting and Reporting
- Booking and handling cargo and all related correspondence
- Attending to all customer needs and requests
- Trade compliance
- Cargo reporting
- Cargo Manifest plus distribution
- BL creation and release
- Arrival Notice issuance and cargo monitoring and control
- Compliance with all trade regulations
- Communication with customers, government agencies, terminals, overseas agents, vessel operators, etc.
- Maintain equipment move status daily
- Track and Trace equipment
- Assist in container flow calculations
- Maintenance and Repair coordinations
- Invoice approvals
- Logistics coordination in order to accomplish BL terms (door/intermodal arrangement)
- Reporting
- Collect and vet all claims data — appoint surveyors as needed
- Negotiate settlements
- Communicate with all claimants throughout the duration of the process
- Reporting
- Disbursement Accounts, Payables, Receivables
- Reconciliations
- Freight Cashiering
- Banking
- Audit, code, and approve all invoices
- Reporting
- Fully evaluate and analyze structures
- Provide comprehensive reports outlining the strengths and weaknesses
- Propose cost saving possibilities
- Outline transitions
- Develop a strategic plan for implementation
- Establish Key Performance Indicators, Industry standard as well as individualized
Contacts Liner Back Office
Norton Lilly Liner Services
301 East Ocean Blvd
Suite 2060
Long Beach, CA 90802
Steve Haverstock:
(714) 493-1094
For rates and services, please call: (877) 865-2022
Norton Lilly International’s Liner division has maintained long term relationships with Principals of all sizes and specialties. These successful partnerships have been our greatest joy and regularly motivate us to maintain our reputation as the best service provider in the industry. Through initial discussions during which we volunteer our expertise to help our customers make the best strategic decisions for their company, to consulting in relation to specific needs, all the way to establishment of our business relationship we are focused on building a relationship of trust and benefit. If it is of interest to you then you can be certain that we would be eager to help you evaluate opportunities and achieve your goals. We truly look forward to assisting you with any Liner business needs that you may have.
Steve Haverstock
Executive Vice President of Liner Services
