OUR MISSION IS TO PROVIDE QUALITY SERVICES WHILE FOCUSING ON THE PERSONAL RELATIONSHIPS WITH OUR CUSTOMERS
In the rapidly evolving shipping industry, it is more important than ever for owners, operators and charterers to partner with a robust and versatile agent that will deliver reliability, quality, and piece-of-mind. At Norton Lilly, we have positioned ourselves to provide the highest level of service to our customers while helping them achieve success in the shipping industry.
We have evolved alongside the industry since being founded in 1841, and have progressed with the shipping industry as the company changed through mergers and acquisitions. In 2002, Norton Lilly became the combination of three of the most highly-respected companies in the ship agency business, Strachan Shipping Agency, Kerr Norton Marine and Norton Lilly International. This merger created a robust and versatile shipping agent poised to evolve with an ever-changing industry.
Being one of the largest providers of agency services in North America means Norton Lilly is capable of offering a wide range of services for numerous vessel types. We specialize in providing port services and logistics for bulk, tanker, reefer, liner and passenger vessels in the oil, gas, breakbulk, dry bulk, container and cruise industries. This also means that our customers are assured a wide range of domestic and international support with service to over 70 ports through 39 offices in the United States, and our offices in Panama, Canada, Mexico, Venezuela, Barbados, and Trinidad. We can handle your vessels globally through our business partners, S5. But, this is monitored from our offices in the US.
Throughout our history, Norton Lilly has dedicated itself to a philosophy of fostering a safe and motivated workforce to ensure the highest level of quality for our customers. Our commitment to this philosophy is shown by implementation of our own Quality Policy, along with obtaining ISO 9001-2008 certification. Norton Lilly’s Quality Management Team has over 100 years of maritime experience and have individually received their Auditor/Lead Auditor Certification.
To remain the premier shipping agency in the Americas, we know it is vital to evolve with the industry, and we know that safety and environmental issues are at the forefront of the shipping industry’s future.
The Norton Lilly Chairman & CEO
H. Winchester ThurberChairman
With an outstanding career spanning almost 50 years, Win Thurber has been a major force in the shipping industry; specifically the Agency business. From owning his own small agency company in the 80’s, to currently being the Chairman of the largest agency in North America, Win Thurber has made great contributions in the way the agency business operates today. In 2004, Win was one of the primary architects in the formation of a new international ship agency company based in London. In 2005, Win was inducted into the Maritime Hall of Fame for his outstanding achievements in his field. Then, again in 2011 he was recognized by a group of his peers for his outstanding contributions to the transportation industry such as the creation of “backroom services” and his dedication to the agency business through managing the largest agency company in North America
Alejandro BartholdPresident & CEO
Alejandro E. Barthold holds a degree as a Merchant Marine Officer in addition to completion of Program for Management Development at the Harvard Business School. Mr. Barthold has over 35 years of experience in the maritime industry. He served as an officer in the Chilean Navy before starting his career at Ultramar Group companies in 1979, holding positions of increasing responsibility. Most recently he was CEO of Agencies at Ultramar Agencia Maritima. Mr. Barthold has been involved with Norton Lilly since December 2012 when Ultramar and Norton Lilly formed a partnership; Mr. Barthold has been a member of the Board of Directors of Norton Lilly since then. In April 2015, he accepted the position of President and CEO of Norton Lilly. Mr. Barthold is a Chilean citizen and resides with his family in Fairhope, Alabama.
The Norton Lilly Executive Staff
Dwain DennistonExecutive Vice President
Dwain holds both an undergraduate and Master’s Degree in Business Administration from the University of Alabama. His experience in the shipping industry provides expertise in stevedoring, ship services and liner operations, having worked for both vessel owners and agency companies, as well as having spent time working in Europe. Dwain has been involved in agency start-up operations in Trinidad, Barbados, Iraq, Brazil and Argentina, as well as developing Norton Lilly business with China principals. Dwain has had considerable experience in Regional Management and business development, as well as marketing and pricing. He is responsible for all international regions, including Mexico, the Pacific Islands, the Caribbean, Central America and Venezuela.
Flemming BuhlChief Commercial Officer
Flemming has been with Norton Lilly since 2003. Prior to joining Norton Lilly, Flemming worked in Denmark and Norway for several large local shipping organizations in management positions within the dry bulk segment. Within Norton Lilly Flemming has worked with managing and development of our Ship Service business and has also been involved in expanding our business areas to include SeaHawk Marine and Norton Lilly Cargo Service. Flemming graduated from the Maersk Shipping School and has in addition completed the Management program at INSEAD in Paris. Flemming currently serves on the board of ASBA. Flemming is a Danish citizen and resides in Fairhope, AL with his family.
Paul CarltonExecutive Vice President
Paul has 35 years’ experience in global shipping. He served 13 years as President of a major Japanese ship line responsible for the operational integrity and strategic development in the Americas region. Paul began his career with a large Norwegian ship owner holding various roles of increasing responsibility for over 19 years in Asia, Norway and North America responsible for liner and agency development. Paul will primarily be responsible for business development of Norton Lilly’s gas related activities and the US Gulf. Paul has a long history with LNG, starting with development and formation of a new LNG office in Houston in 2003. Since then he’s maintained and developed relationships with key Asia tonnage providers, trading houses, energy companies, and vessel operators.
Steve HaverstockExecutive Vice President
Steve has extensive experience in the shipping industry, having worked in the past for several major shipping lines on the West Coast, as well as several agencies. He has held management positions in all aspects of the business; including operations, traffic, Line Management and Administration. Steve is responsible for all of our liner operations, as well as our operations on the West Coast and our Logistics companies.
Patricio holds a degree in Civil Industrial Engineer with a specialization in the mining industry from Pontificia Universidad Católica de Chile, also with a degree from the Advanced Management Program (AMP) at ESE Business School of Universidad de Los Andes in Chile. His experience in the logistics industry started in year 2000 in Ultramar Group in Chile, holding positions of increasing responsibilities in the Ports & Terminals side and Inland Logistics; always in relation with Finance & Administration, Valuation and management of Projects, M&A and Structured Bank Loans for Green field projects. Patricio is a Chilean citizen and moved with his family to Alabama.
We Are Global And Service Clients Worldwide.
The Norton Lilly Vision
Our Vision is to achieve sustainable growth while remaining the premier shipping agency in the Americas. We will accomplish this through our commitment to providing quality service to our customers and creating a motivated and dedicated workplace, utilizing the latest in technologies.
Norton Lilly International has achieved both ASBA and ISO certifications. To learn more about these, please see their individual pages.
Create added value for our customers
Be clear in our approach
Be quick to respond
Be known for quality and soundness
Be an attractive business partner who can be trusted and relied upon
Have highly competent staff that meets stringent requirements